Frequently asked questions
What is the return policy?
We comply with the Consumer Purchases Act and the Distance Selling Regulations, which means:
1. Right of Withdrawal
You have the right to withdraw from your purchase within 14 days of receiving your item. To exercise your right of withdrawal, please contact us via email and return the item in its original, unused condition.
2. Return Shipping
You are responsible for covering the cost of return shipping.
3. Refund
Once we have received and inspected the returned item, we will refund the full amount of the product.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.